Message Title
Message Text?
Home FAQ Blog How it works Application

No business, even the most successful ones, would survive long if they do not have an easy to use and dedicated support team.
The line of connection between the customers and those who are inside with all the information needed is a lifeline for a company and FSB is committed to the fullest on this matter.

Since they one of our establishment, we were determined to always keep the lines and channels open for our dear clients to be in contact with us regarding everything they need and it is not just the possibility, but also the professionalism of our team who are well trained and well mannered to attend to needs and desires of our esteemed clients.

Our ticketing system now provides a direct line with our agents and all the tickets are being monitored and answered on a daily basis and also they will get reviewed by our development team in order to find those areas of our service that needs attending and tweaking.

In the near future we are also planning to add more sufficient ways for your connection to our team of agents and for sure when the need is ripe and the fundamentals are set, we will proudly present to you 24/7 online support.

But even now our social media channels like TELEGRAM and WHATSAPP are there to make sure that you can find a solution to send your request wherever you are and whenever you want.

Also let`s not forget the easy and classic route of emailing. Our support team would welcome any email you send to our dedicated address and every one of them will be answered in a convenient amount of time.

Finally, The FSB company is pleased to announce the official launch of a Support Office in Dubai, United Arab Emirates, to make responding to our business partners easier.

The main goal of this opening is to speed up the response and live support process for our business partners, who are the FSB company's most precious assets.

We hope that this step will help you achieve your goals as quickly as possible.