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Privacy Policy
Privacy Policy

FSB Company respects your concerns about privacy. This Privacy Notice describes the types of personal information we obtain, including through FSB Company rsquo;s websites and mobile applications listed here (collectively, the ldquo;Sites rdquo;), how we may use the information, with whom we may share it and the choices available regarding our use of the information. The Notice also describes the measures we take to safeguard the personal information we obtain and how individuals can contact us about our privacy practices.


Information We Obtain
We obtain certain personal information in connection with the products and services we provide. The types of personal information we obtain include:


contact information, such as name, phone and fax number, and email and postal address;
information used to create your account to access the Sites, such as birth date, photo, preferred language, Enroller ID, Sponsor ID, online password, and...
payment information, such as name, billing address and payment card details, including card number, expiration date and security code, which is collected and stored by our third-party payment processor on our behalf;
information you submit in connection with a career opportunity at FSB Company, such as contact details, information in your r eacute;sum eacute; (including work history, education, language skills, certifications/licenses and work eligibility status) and details about your current employment; FSB Company uses a third-party service provider to host its Career
Opportunities pages and related personal information is obtained by this service provider; and
other personal information contained in content you submit to us, such as through the ldquo;Feedback rdquo; feature, public forums or customer support tools on the Sites.


Information We Obtain by Automated Means


When you interact with the Sites, we obtain certain information by automated means, such as cookies, web server logs, web beacons and other technologies. A ldquo;cookie rdquo; is a text file that websites send to a visitor rsquo;s computer or other Internet-connected device to uniquely identify the visitor rsquo;s web browser or to store information or settings in the browser. A ldquo;web beacon, rdquo; also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.


We may use these automated technologies to collect information about your equipment, browsing actions and usage patterns. The information we obtain in this manner may include your device IP address, other identifiers associated with your devices, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of Site visits. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products, services and Sites; (3) tailor our products, services and Sites around your preferences; (4) measure the usability of our products, services and Sites and the effectiveness of our communications; and (5) otherwise manage and enhance our products, services and Sites.


Your web browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. To the extent required by applicable law, we will obtain your consent before using cookies or similar tools.


We may use the information we obtain about you to:


provide our products and services to you;
send promotional materials, newsletters and other communications about our products and services;
establish and manage your account with FSB Company;
process and fulfill orders in connection with our products and services and keep you informed about the status of your order;
identify and authenticate you so you may order our products and access and use the Sites;
communicate about, and administer participation in, special events, programs, promotions, offers surveys, focus groups and market research;
provide Wellness Advocate and customer support and respond to inquiries;
increase and maintain the safety and security of our products and services and prevent misuse;
perform data analytics (including market research, trend analysis, financial analysis, and anonymization and aggregation of personal information);
manage career opportunities, including for recruitment purposes, employee onboarding and other Human Resources purposes;
operate, evaluate, develop, manage and improve our business and the Sites (including operating, administering, analyzing and improving our products, services and Sites; developing new products and services; managing and evaluating the effectiveness
of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions);
protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
comply with and enforce applicable legal requirements, relevant industry standards and policies, including this U.S. Privacy Notice and other FSB Company terms of use and related documents.
We also may use the information we collect about you in other ways for which we provide specific notice at the time of collection and obtain your consent if required by applicable law.


Online Tracking and Interest-Based Advertising
We may collect information about your online activities to provide you with advertising about products and services tailored to your interests. Where required by applicable law, we will obtain your consent for the processing of your personal information for direct marketing purposes.


You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users considering demographic data, users rsquo; inferred interests and browsing context. These networks track users rsquo; online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. The networks use this information to show ads that may be tailored to individuals rsquo; interests, to track users rsquo; browsers or devices across multiple websites or apps, and to build a profile of users rsquo; online browsing activities. The information our ad networks may collect includes data about users rsquo; visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites or apps. This data collection takes place both on the Sites and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.


California Consumer Privacy Rights


You may have the right to request, twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:



  • the categories and specific pieces of personal information we have collected about you;

  • the categories of sources from which we collected the personal information;

  • the business or commercial purpose for which we collected or sold the personal information;

  • the categories of third parties with whom we shared the personal information; and

  • the categories of personal information about you that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose.


You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties. In addition, you have the right to request that we delete the personal information we have collected from you. You also have the right to opt out of the sale of your personal information. We will not deny, charge different prices for, or provide a different level or quality of goods or services if you choose to exercise these rights.


To submit a request, you may contact us as specified in the support@fsbcompany.com section of this Privacy Notice. To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.